FactScope
Refund assistance
Need to cancel a plan or undo a recent purchase? Our team handles refunds manually right now.
Include the following so we can locate your payment quickly:
- Your order number or subscription ID
- The email address used at checkout
- A short note describing why you need a refund
We'll review and reply within 2 business days, then confirm once the refund is in progress.
Email refund support
Use the subject line "Refund request" so we can prioritize it.
tommy@factscope.net